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Return Policy for
Bye-Bye Pesky Lice Products

At Bye-Bye Pesky Lice, we stand behind the quality of our shampoos and conditioners, and we want our customers to be fully satisfied with their purchases. We understand that sometimes things don't work out, so we've made our return policy simple and customer-friendly.


You have 20 days from the date of purchase to initiate a return. We believe this gives you ample time to try our products and see their effectiveness.


To qualify for a full refund, the returned items must be in perfect condition – this means the product must be unused, and the bottle, labels, and security seal must be intact, just as it was shipped to you.


Once we receive your returned item and confirm that it meets our conditions for a full refund, we will process your refund. Please allow up to 20 days from the day we receive the product for the refund to be completed. The refund will be issued to the original payment method used during purchase.


To initiate a return, please contact our customer service team. We will guide you through the steps and provide any necessary shipping labels or instructions.


Shipping charges for returning the product are not covered by Bye-Bye Pesky Lice, unless the return is due to a fault on our part.

If the product is not in its original condition, a partial refund or store credit may be offered at our discretion.

At Bye-Bye Pesky Lice, your satisfaction is our top priority. We're here to support you every step of the way – because we believe in a lice-free and happy customer experience.

If you have any questions regarding our return policy or need assistance with a return, don’t hesitate to reach out to our friendly customer service team.

Thank you for choosing Bye-Bye Pesky Lice – where every strand matters!

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