PRIVACY POLICY

At Bye-Bye Pesky Lice, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard the personal information provided to us through our website or during the course of our lice removal services. We take your privacy seriously and strive to maintain the highest standards of data protection.

Bye-Bye Pesky Lice respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data collection: we will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information will be connected via the website contact form, email, rental agreement, or third-party reservation systems.

Data usage: we use your data solely for sending account notifications and customer care messages.

Data Security: we protect your data with secure storage measures to prevent unauthorized access.

Data retention: we retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring and message frequency varies.

Contact Bye-Bye Pesky Lice at +1(732) 339-3567 or info@byebyepeskylice.com for HELP or to STOP receiving messages.

Opt-out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP to info@byebyepeskylice.com or +1(732) 339-3567. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.

Non-sharing clause: we do not share your data with third parties for marketing purposes. Bye-Bye Pesky Lice will not sell, rent, or share the collected mobile numbers.

INFORMATION WE COLLECT

Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and address.
Usage Data: We may collect non-personal information about your interactions with our website, including your IP address, browser type, and device information.

HOW WE USE YOUR INFORMATION

To provide lice removal services: We use the personal information you provide to deliver our professional lice removal services and communicate with you regarding appointments, treatment plans, and follow-up care.
To improve our services: We may use the information we collect to enhance and personalize our services, address customer feedback, and conduct research to improve our offerings.

DATA SECURITY

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. We regularly review our security practices and ensure that your data is stored securely.

DATA SHARING

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information to trusted service providers who assist us in delivering our services, subject to strict confidentiality obligations.

All sharing mentions in this policy exclude mobile opt-in and consent. Opt-in information is never shared with anyone for any purpose.

LEGAL COMPLIANCE

We may disclose your personal information if required to do so by law or in response to valid legal requests or orders.

YOUR RIGHTS

You have the right to access, update, and correct your personal information. You can also request the deletion of your data, subject to any legal or contractual obligations we may have. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.